Terms and Conditions

Last Updated: 17 Jan 2025

Welcome to House of Toffy! By accessing or using our website (www.houseoftoffy.co.uk) and services, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.

General

These terms govern your use of our website and services.

By placing an order, you agree to these terms and conditions.

House of Toffy reserves the right to update or modify these terms at any time without prior notice.

Products and Availability

All products are subject to availability.

We strive to ensure accurate product descriptions but cannot guarantee that all descriptions or prices are error-free.

Images on the website are for illustrative purposes; actual products may vary.

Orders

Orders can be placed online through our website.

We reserve the right to cancel or refuse any order at our discretion.

Once an order is placed, you will receive an email confirmation with your order details.

Pricing and Payment

All prices are listed in GBP and include applicable taxes unless stated otherwise.

Payment is required at the time of purchase.

We accept major credit/debit cards, Klarna, Clear pay, and PayPal.

Shipping and Delivery

Delivery is available within the UK and select international locations.

Delivery fees apply and vary based on your location and order size.

We aim to deliver orders promptly but cannot guarantee specific delivery times.

Returns and Refunds

Items can be returned within 15 days of delivery if they meet the conditions outlined in our Return Policy.

Refunds are only issued as store credit or for defective/incorrect items.

Please refer to our Return and Refund Policy for detailed information.

Use of the Website

You agree not to misuse the website or its content for unlawful purposes.

Unauthorized use, copying, or distribution of website content is prohibited.

We reserve the right to restrict or terminate your access to the website for violations of these terms.

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

Liability

House of Toffy is not liable for delays, losses, or damages caused by circumstances beyond our control.

We are not responsible for inaccuracies, errors, or omissions on the website.

Our liability for any claim is limited to the value of the order placed.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved exclusively in UK courts.

Contact Us

For questions or concerns, please contact us:

Thank you for shopping with House of Toffy!